PRIVACY POLICY FOR NEW WAY BUSINESS DEVELOPMENT

New Way Business Development Pty Ltd
ABN 26 656 952 046
Trading as New Way Business, New Way Digital and Out of Bounds

Last updated: 13 October 2026

1. About this policy

This policy explains how New Way Business Development Pty Ltd (“we”, “us”, “our”) collects, uses, stores and shares personal information. It applies to our clients, the people who visit our websites, and the people who respond to advertising we run for ourselves or for our clients.

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

By using our websites, contacting us, or submitting your details through one of our forms or ads, you agree to us handling your information as set out in this policy.

2. What we collect

Depending on how you deal with us, we may collect:

– Contact details, such as your name, email address, phone number and postal address.
– Business details, such as your business name, ABN, industry, time in business and turnover, where you give them to us.
– Details you give us in forms, surveys, feedback, enquiries and conversations.
– Payment and billing details when you buy our services.
– Information about how you use our websites and ads, such as pages visited, the ad you clicked, device and browser type, approximate location and the date and time of your visit.

We do not knowingly collect sensitive information, such as health information. If you send it to us, we will only use it for the reason you gave it to us.

3. How we collect it

We collect personal information:

– Directly from you, when you fill in a form on our website, respond to one of our ads, call, email, message or meet us.
– Through ads and lead forms we run on platforms such as Meta (Facebook and Instagram) and Google, for ourselves or for our clients.
– Automatically, through cookies, pixels and similar tools on websites we manage (see section 5).
– From third parties, such as our clients, where they share customer or enquiry details with us so we can deliver our services to them.

4. Why we use it

We use personal information to:

– Provide, manage and improve our marketing, advertising and business development services.
– Respond to your enquiry and keep in touch about our services.
– Run advertising campaigns for our clients, measure how they perform, and report the results to those clients.
– Pass the details of people who enquire through a client’s ad or form to that client, so the client can contact them.
– Send you updates and offers by phone, email, SMS or mail. You can opt out at any time by using the unsubscribe link or by telling us.
– Process payments, keep records and meet our legal obligations.

5. Advertising, analytics, cookies and pixels

We run advertising on platforms including Meta (Facebook and Instagram) and Google. To do this, we use tools such as the Meta Pixel, the Meta Conversions API, Google Analytics, Google Tag Manager and tracking links. These tools record how people find and use a website, such as which ad they came from and whether they filled in a form, so we can measure results and show ads to people more likely to find them useful.

These platforms may combine this information with what they already know about you, under their own privacy policies. You can control the ads you see in your Facebook, Instagram and Google ad settings, and you can block or delete cookies in your browser settings. Some parts of a website may not work properly if you do.

We access client advertising accounts and their results through our verified Meta business account and our own internal tools. Only our staff and the client who owns the campaign can see that data.

6. Leads we collect for our clients

When you submit your details through an ad, landing page or lead form we manage for a client, we collect the details you enter so we can pass them to that client and report on the campaign. The client then handles your information under its own privacy policy.

We do not sell your information, and we do not use it to market anyone else’s services to you.

7. Who we share it with

We may share personal information with:

– The client whose ad or form you responded to.
– Our staff, contractors, agents and suppliers, where they need it to help us deliver our services.
– Service providers we use to run our business, such as advertising platforms, CRM, email, SMS, hosting, analytics and payment providers.
– Our insurers and professional advisers.
– Government bodies, regulators or others where the law requires or allows it, or to protect the rights, property or safety of any person.

If our business, or part of it, is sold or changes control, personal information may transfer to the new owner under a confidentiality agreement.

8. Information stored or handled overseas

Some of our service providers and team members are based outside Australia, and some of the platforms we use store data overseas. Personal information may be stored or processed in countries including the United States, Ireland, Canada, South Africa, India, Bangladesh and the Philippines. We take reasonable steps to make sure anyone who handles your information overseas protects it in line with the Australian Privacy Principles.

9. How we protect it

We use reasonable physical, electronic and managerial safeguards to protect personal information from misuse, interference, loss and unauthorised access, change or disclosure. Access is limited to the people who need it. No method of sending or storing information online is completely secure, so we cannot guarantee the security of information you send to us.

10. How long we keep it

We keep personal information only for as long as we need it for the purposes in this policy, or as long as the law requires. When we no longer need it, we take reasonable steps to delete it or remove anything that identifies you.

11. Access, correction and deletion

You can ask us to:

– Tell you what personal information we hold about you.
– Correct information that is wrong or out of date.
– Delete your personal information, including information collected through an ad or lead form we manage.

To make a request, email marketing@newwaybusiness.com.au with the subject “Privacy request”, and include the name and the email address or phone number you used. We will confirm who you are, respond within 30 days, and tell you when the request is done. If your information was collected for one of our clients, we will also let that client know so they can update or delete their copy. In rare cases the law may require us to keep some information; if so, we will tell you why.

12. Complaints

If you think we have not handled your personal information properly, please contact us first at marketing@newwaybusiness.com.au. We will look into it and respond within 30 days.

If you are not happy with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or on 1300 363 992.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.

14. Contact us

New Way Business Development Pty Ltd
42-46 Bundall Road, Bundall QLD 4217
Phone: 1800 518 145 or 07 4277 0980
Privacy enquiries: marketing@newwaybusiness.com.au
General enquiries: hello@newwaybusiness.com.au